ARNIA RETURN POLICY

We want you to love your purchase—but if it’s not quite right, we’ve got you covered.

Returns

We accept returns on full-priced items that are:

-Unworn

-In original packaging

-In sellable condition

You must notify us or send it back within 14 days of receiving your order.
If your order qualifies for free shipping, return shipping costs may be deducted from your refund.
After 14 days, we offer exchanges or store credit only—this includes change of mind returns.

Important Notes

Items are your responsibility until they reach us—use a tracked service.
Items received worn, damaged, or without packaging will not be accepted. -Once your return arrives and passes inspection, your refund will be processed within 24 hours.

One-Year Guarantee

We stand by our quality—because cool should never crack.

All ARNIA products include a one-year guarantee against manufacturing defects.
If a fault appears due to craftsmanship, we’ll repair or replace it free of charge.

Just contact our team with:

Your order number
Photos of the issue

International Returns

Yes—we got you, wherever you are.

Return times may vary based on your location.
We operate from two main hubs: Costa Rica & Spain.
Contact us first—we’ll direct you to the closest return point for faster processing.